Terms of service
Terms of Service
Last updated: August 11, 2026
Welcome to Wild Nature & Co. By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before using our website or placing an order.
1. About Our Store
Wild Nature & Co. is a small, independently owned business offering handmade skincare and personal-care products.
All products are made in small batches and may have slight variations in color, texture, scent, or appearance. These variations are normal for handmade products and are not considered defects.
2. Product Information
We make every effort to accurately describe and photograph our products, including ingredients, sizes, scents, and product characteristics.
Because our products are handmade with natural ingredients, the appearance, texture, and scent may vary slightly from batch to batch.
Product colors may also appear different depending on your device or screen settings.
We reserve the right to change product descriptions, ingredients, prices, availability, or packaging at any time without prior notice.
3. Orders
By placing an order through our website, you agree that all information provided during checkout is accurate and complete.
We reserve the right to refuse or cancel an order at our discretion, including in situations involving suspected fraud, incorrect pricing, inventory issues, or other circumstances that may prevent us from fulfilling the order.
If we cancel an order after payment has been received, you will receive a refund for the amount charged.
4. Pricing and Payments
All prices are listed in U.S. dollars unless otherwise stated.
Prices may change at any time without notice. Any price change will not affect an order that has already been placed and confirmed.
Payment must be successfully received before an order can be processed and shipped.
5. Shipping
Please review our Shipping Policy for information regarding processing times, shipping, tracking, incorrect addresses, lost or stolen packages, damaged packages, and hot-weather shipping.
Once an order has been shipped, delivery times are controlled by the shipping carrier and are not guaranteed by Wild Nature & Co.
6. Heat and Natural Product Changes
Our products are handmade using natural ingredients. Certain products may soften, melt, or change texture when exposed to high temperatures.
Wild Nature & Co. is not responsible for changes caused by heat during shipping, delivery, storage, or exposure to hot temperatures after delivery.
Customers are responsible for storing products according to the care instructions provided with the product.
Temporary melting or softening does not necessarily mean that a product is defective.
7. Product Use and Responsibility
Our products are intended for their stated cosmetic or personal-care purposes only.
Please read the ingredient list and product directions before use. If you have known allergies or sensitivities to any ingredient, do not use the product.
We recommend performing a patch test before using a new skincare product.
Discontinue use if irritation or an adverse reaction occurs.
Wild Nature & Co. products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Our products and information are not intended to replace professional medical advice.
8. Allergies and Sensitivities
Wild Nature & Co. is not responsible for allergic reactions, sensitivities, or other adverse reactions resulting from the use of our products.
Customers are responsible for reviewing the complete ingredient list before purchasing and using any product.
If you have questions about ingredients or whether a product is appropriate for you, please consult a qualified healthcare professional before use.
9. Pet Products
Certain Wild Nature & Co. products are made specifically for pets.
Pet products should only be used as directed on the product label. Keep products out of your pet’s reach when not in use and do not allow your pet to consume products intended for topical use.
If your pet has an adverse reaction or consumes a product, discontinue use and contact a veterinarian.
10. Returns and Refunds
Please review our Return & Refund Policy for information regarding returns, refunds, exchanges, and damaged products.
Because our products are handmade and personal-care items, certain products may not be eligible for return once opened or used.
11. Intellectual Property
All content on this website, including but not limited to our business name, logo, product names, photographs, graphics, text, designs, and other original materials, belongs to Wild Nature & Co. unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or use our content or branding without our written permission.
12. Website Use
You agree not to use our website for any unlawful purpose or in a way that could damage, disable, overburden, or interfere with the operation of the website.
You may not attempt to gain unauthorized access to our website, accounts, systems, or information.
13. Third-Party Services
Our website may use third-party services, including payment processors, shipping providers, website services, analytics services, and other platforms.
We are not responsible for the policies, practices, availability, or actions of third-party services.
14. Website Accuracy
We make reasonable efforts to ensure that information on our website is accurate and current. However, we do not guarantee that all information, descriptions, pricing, availability, or other content will always be complete, accurate, or error-free.
We reserve the right to correct errors or update information at any time.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Wild Nature & Co. and its owners, employees, and representatives shall not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our products should always be used according to their intended purpose and directions.
Nothing in these Terms of Service is intended to limit any rights or protections that cannot legally be excluded under applicable law.
16. Changes to These Terms
We reserve the right to update or change these Terms of Service at any time.
Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms of Service.
17. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in the State of Texas, without regard to conflict-of-law principles.
18. Contact Us
If you have questions about these Terms of Service, our products, or your order, please contact Wild Nature & Co. through our website.
Thank you for supporting Wild Nature & Co.!