Shipping policy

Shipping Policy

Last updated: August 11, 2026

Thank you for supporting Wild Nature & Co.! Every order is carefully prepared and packaged by hand.

Processing Times

Orders are typically processed and shipped within 2–4 business days after your order is placed.

During sales, holidays, product launches, or other high-volume periods, processing times may take a little longer. If there is an unexpected delay with your order, we will do our best to keep you informed.

Shipping

We currently ship orders within the United States.

Shipping rates are calculated at checkout based on your order and shipping destination. Available shipping options and estimated delivery times will be displayed during checkout.

Please note that shipping times are estimates and are not guaranteed. Once your package has been shipped, delivery times are controlled by the carrier and may be affected by weather, holidays, carrier delays, or other circumstances outside of our control.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow the carrier some time to update the tracking information after your package has been dropped off.

Hot Weather & Melting

Wild Nature & Co. products are handmade with natural ingredients, and some products may soften or melt when exposed to high temperatures.

Because we are located in Texas and ship during warm weather, packages may be exposed to high temperatures while in transit or sitting outside after delivery.

We are not responsible for melting, softening, or changes in texture caused by heat during shipping or after delivery.

We recommend bringing your package inside as soon as possible after delivery and avoiding leaving products in hot vehicles, direct sunlight, or outdoors.

If a product arrives softened or melted due to heat, place it in a cool area or refrigerator until it returns to a solid state. Natural products may experience temporary changes in texture without affecting their intended use.

Incorrect or Incomplete Shipping Addresses

Please carefully check your shipping address before completing your order.

Wild Nature & Co. is not responsible for packages that are delayed, returned, or delivered to the wrong location because an incorrect or incomplete shipping address was provided at checkout.

If your package is returned to us, additional shipping charges may apply to reship the order.

Lost, Stolen, or Missing Packages

Once an order has been delivered to the shipping address provided at checkout, Wild Nature & Co. is not responsible for packages that are lost or stolen.

If your tracking information shows that your package was delivered but you cannot locate it, please first check around your delivery area and contact the shipping carrier.

If a package is lost in transit, please contact the carrier directly using your tracking number. We will do our best to assist you when possible.

Damaged Packages

We carefully package every order before it leaves our shop. If your package arrives damaged, please take clear photographs of the package and the damaged product and contact us as soon as possible.

Please include your order number and photographs so we can review the situation and determine the best way to assist you.

Questions

If you have questions about your order or our shipping policy, please contact us through our website.

Thank you for choosing Wild Nature & Co. and supporting our small business!

Wild Nature & Co.
Handmade • Natural • Wild.